Terms & Condition

Shipping & Delivery

LOCATION COVERAGE
We deliver to whole of Malaysia and Singapore.
 
CHARGES

The shipping price is auto calculated based on your shipping address and weight / dimension. For West Malaysia, for every standard order below 5kg will be RM10. Additional 1kg will add on RM2/kg.

For East Malaysia, RM13 per KG
For Singapore, First KG will be RM40 and subsequently RM11/KG.

We also provide FREE shipping for order above RM500.
 
DELIVERY METHOD AND TIMING

Our delivery partner is Yunda Express for all of Malaysia and Singapore. In the case of other special request, other courier company like GDEX, J&T Express, CityLink, DHL etc can be specially arranged at a different cost. For those within klang valley, if you wish to receive the delivery within the same day, Grab Delivery or Lalamove can be arranged separately upon request at a different cost.

Once the package is shipped, you will get a package tracking number e-mailed to you.

Delivery lead time :

For those within West Malaysia, in general you will receive your parcel within 3-5 working days.

For East Malaysia, it will usually take about 2 Weeks depending on flight schedule during Covid-19 situation. For Singapore, the delivery lead time usually takes about 5-7 working days. 

TERMS AND CONDITIONS
All business day delivery will be made from Monday to Friday.
No delivery will be made during weekends and Public Holidays.
Delivery can be delayed due to weather conditions.